Recent Articles
3CX - Configuring OpenAI Whisper for Transcription (Recordings and Voicemail)
Configuring OpenAI Whisper for Transcription Introduction This document describes the steps you need to take to allow 3CX to transcribe your calls using OpenAI Whisper. This feature requires a 3CX Enterprise license. If your 3CX license is 8SC or ...
Recording a video with Zoho Quartz for Tronic Support
Recording a video with Zoho Quartz Overview Recording a video with Zoho Quartz is a simple process designed to provide detailed feedback or showcase issues clearly. Customers can use the annotation tools to highlight parts of the screen, add notes, ...
3CX Session Border Control (SBC) - DEC 2024
3CX SBC (Session Border Controller) Software Download Windows SBC version - MSI File https://1drv.ms/u/s!Ant4jf2yn7LE7p8pjG50XBgt-rYuyw?e=kQVo08 Linux SBC Version - ISO IMAGE https://1drv.ms/u/s!Ant4jf2yn7LE7p8q-Ba9pfGX7LTaGA?e=b8LPjA Installing a ...
Logging VoIP Call Quality Issues
Logging VoIP Call Quality Issues To effectively monitor and resolve VoIP call quality issues, download and use the following Excel spreadsheet to log affected calls: Download Call Quality Logging Template Once completed, please send this log as a ...
Avaya IP DECT Phone 37xx - Subscription Instructions to an Avaya IP Office
Avaya IP DECT Phone 37xx - Subscription Instructions to an Avaya IP Office NOTE you need to Substitute the park/AC numbers in step 4 below with the PARK and AC number Tronic support provided via email. PARK number is 14 digits and the AC number is 4 ...