Recent Articles
Recording a video with Zoho Quartz for Tronic Support
Recording a video with Zoho Quartz Overview Recording a video with Zoho Quartz is a simple process designed to provide detailed feedback or showcase issues clearly. Customers can use the annotation tools to highlight parts of the screen, add notes, ...
3CX Session Border Control (SBC) - DEC 2024
3CX SBC (Session Border Controller) Software Download Windows SBC version - MSI File https://1drv.ms/u/s!Ant4jf2yn7LE7p8pjG50XBgt-rYuyw?e=kQVo08 Linux SBC Version - ISO IMAGE https://1drv.ms/u/s!Ant4jf2yn7LE7p8q-Ba9pfGX7LTaGA?e=b8LPjA Installing a ...
Logging VoIP Call Quality Issues
Logging VoIP Call Quality Issues To effectively monitor and resolve VoIP call quality issues, download and use the following Excel spreadsheet to log affected calls: Download Call Quality Logging Template Once completed, please send this log as a ...
Avaya IP DECT Phone 37xx - Subscription Instructions to an Avaya IP Office
Avaya IP DECT Phone 37xx - Subscription Instructions to an Avaya IP Office NOTE you need to Substitute the park/AC numbers in step 4 below with the PARK and AC number Tronic support provided via email. PARK number is 14 digits and the AC number is 4 ...
Android: Not getting your calls?
Android: Not getting your calls? On smartphones, notifications of new messages and calls are sent by sending a PUSH notification to the phone, upon which the phone wakes up and receives the call or message. Like other apps, the 3CX Android App relies ...