How To Ping an IP Address from A PC

How To Ping an IP Address from A PC

How To Ping an IP Address from A PC

With today’s high demand for internet bandwidth, it is important to know if your network connection is working properly or not. If you ever have problems with your connection, the easiest way to test it is to use the “ping” command.

In the VoIP world we are more concerned with latency which can be tested using the ping command as well as packet loss which can also partly be tested with the ping command.

Doing a ping test in Windows is relatively easy.  Here’s how it is done:

1. Press the Windows key on your keyboard then start typing “command prompt” and select Command Prompt.


2. Now, type “ping google.com” and hit Enter. You can also ping our Tronic 3cx by using "tronic.3cx.com.au". Note: ping to 3CX might be blocked and need to be unrestricted by Tronic support for you to ping it.


3. To test the connection between your computer and your home router, enter the router’s IP address. In most cases, your router will have the default address of 192.168.1.1. To ping it, you will have to type “ping 192.168.1.1” and press Enter.


Once you initiate the ping, your computer will send a test data packet to the desired host and will wait for a response. To make sure the test is relevant, the computer will send four pings. Once the response arrives, you will see the results of the test in the Command Prompt window.

We can also tell ping to keep pinging over and over till we tell it to stop. You do this by adding -t to the end of the command. So, for example, "ping google.com -t" or "tronic.3cx.com.au -t".
To stop the pings, you press the "Ctrl" key and C.
This is good to test packet loss because you have a larger window of information.


Please screen shot the Command prompt screen and send to Tronic Support.

See below what we are looking for in the ping.
  1. Right beneath your ping command, you will see the reply from the server you have been pinging. This shows how many bytes each packet had, and how fast the response was in milliseconds.

  1. Below that section, you will see the test’s statistics. These show how many packets your computer had sent, how many it received back, and the number of packets that got lost due to poor connection. The good test will have four packets both sent and received, with zero lost packets.

  1. At the bottom, the time statistics section shows you how quickly the data went back and forth, also in milliseconds. You will get the minimum and maximum round trip times, as well as the average time. Google Ping Reply - Round Trip Times


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