Why are my calls being marked as Spam?
Unfortunately, an emerging trend involves certain mobile handset providers integrating databases that associate phone numbers with corporate identities. This feature is commonly referred to as "Smart Identification" and has been incorporated into operating systems through recent updates by companies such as Google, while manufacturers like Samsung have implemented this for some time.
Nonetheless, a consequential issue arises from the inclusion of a "report spam" function within this feature. This option empowers call recipients to label a number as spam, potentially affecting legitimate businesses.
Currently, there is no standardized method for entities to opt out or request removal from these databases, as they are controlled by a select few companies. The criteria for adding numbers to these databases lack transparency. Despite this, entities like Google and Hiya, who are prominent in this space, do offer a process for individuals to report inaccuracies.
Reverse Australia: Register your number with correct details.
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