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Logging VoIP Call Quality Issues
Logging VoIP Call Quality Issues To effectively monitor and resolve VoIP call quality issues, download and use the following Excel spreadsheet to log affected calls: Download Call Quality Logging Template Once completed, please send this log as a ...
Why are my calls being marked as Spam?
Unfortunately, an emerging trend involves certain mobile handset providers integrating databases that associate phone numbers with corporate identities. This feature is commonly referred to as "Smart Identification" and has been incorporated into ...

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