3CX
3CX Talk & Meet
Introduction The 3CX Talk & Meet links allow your customers, partners and colleagues to call or start an online meeting with you by simply clicking on a web link! No need to dial a number or pay for a call. The links work from any browser without the ...
Click to Call - 3CX’s Browser Extension for Chrome & Edge
IntroductionWith the Click to Call extension, users can dial phone numbers directly from their CRM or browser by a simple click of the mouse. Numbers are automatically transferred to the 3CX web client ready for the call to be made, eliminating the ...
Ive forgotten my password to 3CX Pro & Tronic startUP
1. Forgotten password process Previously, if you forgot your credentials (password) to log in to 3CX, you can request the welcome email to be sent again by Tronic support or system admin. Or better, yet you can now reset the password yourself. As ...
Understanding Presence and Availability in 3CX Applications
This article explains how to manage your presence (status) and call queue availability within the 3CX system. A Powerful Presence Tools 3CX offers several presence statuses to indicate your availability: Available: You are ready to receive calls. ...
Webclient User not becoming available or registered on the v20 3CX
PROBLEM: After V20 upgrade and a Chrome update. Now we are encountering an issue to some of the web client users that they will stay "NOT REGISTERED" status even though they're logged in to the web client. FIX: With version 20, Web clients need to ...
Overriding open, closed or break mode
Overriding open, closed, break, or holiday mode Only users with receptionist role and up can trigger this function. It will only work if your configured IVR or Queue are part of the group of the receptionist! Got into work early and want to open the ...
How to install the v20 New 3CX Windows Softphone App
How to install the v20 New 3CX Windows Softphone Application Introduction The Windows App is a native softphone for Microsoft Windows. Deployed via the Windows store, it offers greater security as all apps are security checked by Microsoft prior to ...